Coco AI

Productivity copilot that keeps follow-ups and support on rails.

We partnered closely with the Coco team to ship a WhatsApp/Telegram agent under tight timelines—balancing reminder/event workflows with support automation. Weekly iteration loops with their ops lead and engineers let us tune prompts, edge-case fallbacks, and latency budgets without breaking brand tone.

12,500+

Reminders sent

3,800+

Events created

1.9s

Avg response time

Our team co-designed flows with Coco’s PMs, running back-to-back evals to uncover failure modes in calendar sync, multilingual follow-ups, and support escalations. We delivered a bespoke orchestration layer with observable traces so their ops team could safely iterate after launch.

Integrations

Telegram and WhatsApp bots tied into calendars, ticketing, and CRM so reminders, events, and support threads stay synced.

Ever-Persistent Memory

Stores user preferences, prior intents, and constraints so follow-ups feel personal and consistent across sessions.

Continuous Maintenance

We monitor, retrain, and update Coco with regression gates and observability to keep response quality and latency steady.

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